Help
Frequently Asked Questions
Find answers to the most common questions about tournaments, payments, and the platform.
Tournaments & Registration
Browse the Tournaments page, select your event, and click Register. You'll need a verified account and your team details ready.
Yes, as long as match timings don't overlap. Check each tournament's schedule carefully before committing.
Go to your Player Dashboard → Teams → Create Team. Add members using their Player ID (format: TP-XXXX).
Payments & Refunds
We support credit/debit cards via Stripe and UPI via PhonePe. All transactions are secured with enterprise-grade encryption.
Pending registrations can be cancelled before approval. Refund eligibility depends on the tournament's refund policy set by the organizer.
Organizers can view their earnings dashboard and request payouts. Platform fees are automatically deducted before payout.
Technical Support
Organizers use the Live Scorer interface to log match events in real-time. Scores update instantly on the public match page.
We support Single Elimination, Double Elimination, and Round Robin formats with automatic bracket generation.